Cash withdrawal limits can vary depending on the currency and you can take out cash up to 3 times a day. The rate advertised in the window of my local Post Office was 1.09. Please complete our enquiries form to tell us what youd like to know or share feedback on your experience. 0000002676 00000 n 0000007386 00000 n Withdrawal charge: 20 SEK, SGD Singapore dollar You will need to provide personal details during the order process, but you don't need an account login. Post Office Limited is registered in England and Wales. You can unfreeze just as easily if you find your card again. After you've activated your card, you can manage it using our Travel app or a web browser. Max daily cash withdrawal 700 AUD Once your card has expired you'll pay a monthly inactivity fee of 2 per month if you don't redeem your balance within 12 months of the card expiring. The Mobile App can be installed The app allows you to top up, track spend, view balances and freeze spend. Please complete our enquiries form to tell us what youd like to know or share feedback on your experience. This shows clearly what your remaining balance is in each currency. Protect whats most important to you from your mobile phone to the future of your family. Check out the fees and rates before you travel. Youll also be charged an inactivity fee (2 per month) if you dont use your Post Office travel card for more than a year. Apply for passports, licences and permits, get documents certified, your identity verified. Activate it by following the instructions in your welcome letter. We offer a range of postal services to send, collect and return items, including regular sender services. Do not submit a return envelope to us with postage pre-paid. Fee changes depending where cash is being withdrawn. These ATM fees vary depending on the currency used. Please contact us on 0345 8500 900 Monday to Saturday from 8:30am to 5:30pm for advice on what is the best currency to take. You can also make contactless payments for small amounts, although different countries have different rules and limits for this. Lines open 24 hours a day, 7 days a week, Please call our Travel Money card team immediately on: We recommend that your card is not used to pay deposits on car hire or used when checking in to hotels that require a deposit. Refunds will be made at the same exchange rate as given at the time of purchase. Western Union international money transfer, Last four numbers printed on the front of your Travel Money Card. Passports. 900412). Withdrawal charge: 12.50 DKK, GBP Great British pound Withdrawal charge: 2.5 USD, AED UAE dirham No. Youll need to pay a 5 fee for this. What happens when Post Office travel card expires? There are no charges when using your card in retailers in the country of the currency on the card. When you place your order you will be given the option to select a preferred delivery date/time. Firstly, check your account via the app to make sure you have enough money in it. You can collect your order from the branch chosen during the order process. You will, however, be offered a home or branch delivery service which is available next working day, provided you order before 3pm. Pound Sterling - 1.5 GBP + commission of 1.5%. Any additional charges (for instance ordering for home delivery on a Saturday or for home delivery orders under 500) will be displayed by the system. For enquiries about transactions or managing your card online or via the app, call: We provide a range essential financial services, from savings, borrowing to money transfers. Withdrawal charge: 7 TRY, ZAR South African rand We will not be able to proceed with the transaction if we cannot verify your identity. Below, well take a closer look at the Post Office Travel Money Card, one of the most popular travel cards out there. I rang to order a new one and asked why It hadn't automatically been issued. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Max daily cash withdrawal: 2,500 DKK 0000007578 00000 n A Post Office Travel Money Card is a prepaid card that can be loaded with up to 13 different currencies. For example, if you are using the card in Spain you should always choose to pay in Euros if offered a choice; choosing to pay in Sterling (GBP) in this example would allow the merchant to exchange your transaction from Euro to Sterling. Use your Post Office card anywhere they accept MasterCard, including online payments and ATMs. We always recommend that you withdraw cash in local currency and dont choose to pay in Sterling or accept their currency conversion. Refunds are only obtainable by the original purchaser. When it expires, your card isn't automatically reissued. First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial Services Register No. Withdrawal charge 15 CNY, CZK Czech Koruna To read our FAQs, manage your card or contact us about using it: There are three ways that you able to obtain a Travel Money Card, each very simple. Withdrawal charge 8.5 AED, AUD Australian Dollar Pick up a Travel Money Card instantly at your local Post Office. Simply top up with your chosen currency before you travel, then spend overseas without needing to convert currency. Max daily cash withdrawal 110,000 HUF Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. Inactivity fee: 2 per month once card expires. Post Office Travel Money Card: 22: Rates set by First Rate: Commission charge of 1.5% applicable to GBP top ups. Last four numbers printed on the front of your Travel Money Card. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Download the free Post Office Travel app to keep an eye on your spending, top up your balance and monitor exchange rates. A refund will only be given for the full amount of currency purchased, both receipts must be for the same currency amounts and there are no refunds for part of a purchase. Any fees relating to commissions, card issuer, or delivery will be displayed during the order process. 0000004908 00000 n Cross border fees are set at 3% and are only applicable when you use your currency in a country other than the ones we offer. The Post Office offers exchange rates that move up and down according to the demand for currencies. However, it does leave a soft ID footprint on your credit file which should not affect your credit rating. It may be necessary for us to request further information from you so that the order can be completed or to comply with regulatory requirements. See full information below, which is applicable to all currencies available on the Travel Money Card. If you require a card in a shorter time please check with your local Post Office branch. If your preferred currency is not on the dropdown list of currencies when you are entering the amount, we do not currently stock it. The good news? endstream endobj 2276 0 obj <>/Filter/FlateDecode/Index[98 2150]/Length 66/Size 2248/Type/XRef/W[1 1 1]>>stream There are no ATM fees for withdrawing up to 200 a month (2 or less withdrawals) and youll get the mid-market exchange rate on every transaction. You can also get a fair idea of what a representative budget might look like. It can be used to withdraw cash from ATMs or to make purchases in shops and online. We offer a range of other useful products and services. Title. We will move the money to Sterling every time you pay for something. Before leaving the UK, make sure you have activated your Travel Money Card. Well cancel your card and work out the best way to replace it. 0000001678 00000 n Evolution, not revolution. Max daily cash withdrawal: 750 NZD Refunds are available if your holidays been cancelled. You can have up to 10,000 in your Post Office travel card at a time, with a maximum expenditure of 30,000 a year. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. 0000000016 00000 n We will always try and offer the best ratesubject to this criteria. Remember, your balance is held in each currency so is not affected by exchange rates unless you change it to other currencies. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Our multi-currency card allows you to load any of the 22 currencies we offer. Plan your getaway with travel essentials including travel money, insurance and documents. If you have selected home delivery, your order can only be delivered to the billing address of your payment card to protect you from any unauthorised card use. Activation can also be done by calling our automated line on +44(0) 20 7937 0280. Order online,via the app or pick one up in branch and load it with any of the 22 currencies it holds. 020 7937 0280. Western Union international money transfer, Post Office Travel Money Card's terms and conditions, Via our travel app: you can order and store up to three Travel Money Cards in our, Top-up limit: minimum 50 maximum 5,000, Maximum balance: 10,000 at any time, with a maximum annual balance of 30,000. Call charges: calls to 03 numbers will cost no more than calling a standard geographic number starting with 01 or 02 from your fixed line or mobile and may be included in your call package dependent on your service provider. Max daily cash withdrawal 2,500 DKK Any additional charges (for instance ordering for home delivery on a Saturday or for home delivery orders under 500) will be displayed by the system. Were here to help you make the most of your Travel Money Card or put your mind at ease if its been lost or stolen, Please immediately call: The Post Office Travel Money Card is intended for use in the countries where the national currency is the same as the currencies on your card. The question is, how do you get your hands on a travel card? 0000046819 00000 n Youll be given instructions on how to do this in the welcome letter delivered along with your new card. Max daily cash withdrawal 1,500 TRY We will always try and offer the best rate, subject to this criteria. You wont need to carry cash around with you, or have to take time out of your trip to change currency. Cross border fees are set at 3% and are only applicable when you use your currency in a country other than the ones we offer. As you can store 23 currencies on it, the card is convenient if you travel regularly or are taking multi-destination holidays. We provide a range essential financial services, from savings, borrowing to money transfers. Please note that you will get a better exchange rate by spending on your card or withdrawing cash from a Post Office branch. Please see Terms of Use for your region or visit Wise Fees & Pricing: Only Pay for What You Use for the most up-to-date pricing and fee information. Spend in 36 million locations around the world*. Neither is constantly having to work out where to get the best exchange rates. Western Union international money transfer, Post Office Travel Money Card's terms and conditions, Top-up limit: minimum 50 maximum 5,000, Maximum balance: 10,000 at any time, with a maximum annual balance of 30,000. If no one is at the billing address when the order is delivered, the order will automatically go to your local Royal Mail sorting office. startxref There are no fees for foreign ATM withdrawals of certain amounts. See where the prices have changed most over the last year. Find details your local branch if you wish to contact them. Our team's here for you. We often link to other websites, but we can't be responsible for their content. If you do use your card in a country with a local currency that isnt supported by the card, youll be charged a cross-border fee of 3%. If you are providing scanned copies, please send to. * First name. Or get in touch with our travel team if you still need to. You can load your Post Office prepaid travel card with funds in any of these 23 currencies: You can top up your card with between 50 and 5,000 in any of the currencies listed above. Max daily cash withdrawal: 17,000 THB Max daily cash withdrawal 500 SGD Using your card You can use your Post Office currency card anywhere that accepts MasterCard, online and at ATMs. What happens when my Post Office travel card expires? Post Office reserves the right to amend, suspend or cancel the refund offer at any time without notice. There are three ways to order a Post Office Travel card: If youre applying in a branch, you should be able to pick up your card there and then. A safe-to-use, pre-paid, reloadable, multi-currency card thats not linked to your bank account, Make contactless, Apple Pay and Google Pay payments, Manage your account and top up or freeze your card easily with our Travel app. Fees will apply for every cash withdrawal. This will prevent high fees and very poor exchange rates being applied at an ATM or retailer. Yes you can. Order your card online or through the Post Office travel app and we'll deliver it within 3-5 days. We include information about DCC in every card pack. Max daily cash withdrawal 500 CHF 0000007457 00000 n Min 50 / Max 500: 10,000: 300, but varies per currency: Inactivity fee: 2 per month once card expires. Please use the form below to ask a question, report a problem or suggest an improvement, and our customer care team will get back to you soon. This is why online exchanges are invariably better than branch rates. If you lose your Post Office currency card or discover that its damaged, just phone the contact centre. Apply for passports, licences and permits, get documents certified, your identity verified. If you cant remember your travel money card PIN, phone the contact centre. Branch exchange rates depend on several factors, egbranch location, competition, cost of order, convenience, etc. A 20 cancellation fee may apply. . Keep in mind though that rates may vary whether youre buying online, via phone or in-store. First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial Services Register No. Any applicable charges (for instance ordering for home delivery on a Saturday) will be displayed by the system. We aim to process all refund requests within two weeks of receiving them. What happens when a Post Office Travel money Card expires? Log into your online account top up your Travel Money Card, view your transactions and more all in one place. Whichever way you choose to order your card, don't forget to activate it once it arrives. If an Available Balance remains on the Card . You need to call us immediately on +44 (0) 20 7937 0280. If after that you still want to change your currency back to sterling, well buy back leftover currency notes commission-free if you bring your original Post Office receipt. Anything you dont spend stays in the currency you have on the card. Refunds apply to Post Office Travel Money Card and foreign currency. "Mobile App" means Post Office Travel Money Card App which allows you to check your card balance, top-up card, find nearest cash machine worldwide, view recent transactions, and find nearest Post Office Limited branch and much more. Plus, you can only spend whats on it, so this can help you to budget. Max daily cash withdrawal: 450 EUR Customers need to present original purchase and sales receipts or provide scanned copies by email at the time of requesting a refund. *No charges when you spend abroad using an available balance of a local currency supported by the card. If there aren't any, this choice won't be displayed in the dropdown list. For example, you can withdraw a maximum of 450 euros or $500 US dollars in a single transaction. Full details of how to activate your card will be provided in your welcome letter, to which your card will be attached if its been sent in the post. 2248 0 obj <> endobj Withdrawal charge: 50 CZK, DKK Danish krone Post Office and the Post Office logo are registered trademarks of Post Office Limited. This will be stored but will not affect any credit rating. Our Travel app keeps all of your travel needs in one place, so alongside TMC actions you can also order travel insurance and check your policy documents, book airport parking, find your nearest Post Office branch and more. Pre-orders can only be done by visiting the branch. We provide a range essential financial services, from savings, borrowing to money transfers. 629 Posts. Your Travel Money Card is completely separate from your bank account so its a safe and secure way to pay while youre abroad. While rates may be competitive (compared to changing money at the airport, for example), the Post Office is likely to include a margin or mark-up on the mid-market rate. If youre not happy with your Post Office experience, please let us know and well do our best to put things right. 2277 0 obj <>stream Registered number 2154540. Alternatively you can also communicate Post Office Travel Card Customer Services department. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Full details can be found on the letter that comes attached to you your card. As with many retailers, the cheapest order / distribution method is online, where centralised packing costs can be used. Withdrawal charge 200 JPY, NOK Norwegian Krone Note: We do not offer this service for customers applying for a passport card only. Orders incorporating same day collections: Cancellation can only be undertaken prior to dispatch of your order. Get more out of your travel money. Order your Post Office travel card from any Post Office branch, Youll need to be over 18 and a UK resident to get one, You can also apply for the card online and expect it in about four to six days, Once your card arrives, activate it, receive a PIN and access code and youre good to go. Exchange rates are displayed during the ordering process.
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